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Feedback from Buyers
Welcome to our store
In order to make you having a happy shopping journey at our store and avoid any unpleasant aftersale issues, please kindly take few minutes to read some tips.You are welcomed to contact us by message or email!
Our working day is from Monday to Saturday and from 9am till 6pm.
Ship from US:
1.Items will be sent out in 24 hours. 2.No shipment on Weekend and Holidays. Ship from CN: 1.Items will be sent out in 48 hours. 2.No shipment on Weekend and Holidays. We are pay attention to your order to you in time, but please don’t worry if it turns up later, we will contact shipping company to keep in touch with you.
We do our best to serve our customer the best we can.
If you feel disappointed with the item you received, please tell us within 7 days.
Items must be returned in original condition for refund/exchange and shipping cost incurred is on you.
We understand the frustrations you might have,please contact us before opening any dispute or leaving any neutral/negative feedback.
Please email me through TradeManager or message if you have any questions, we will response you within 24 hours.
We strive for 5-star service by stating upfront our policies, our shipping rate & our shipping frequency.If you were pleased with this transaction, please respond with all 5 stars!
Please don’t hesitate to contact us before you leaving negative or neutral feedback. We will try our best to resolve your problem and meet your need.
We will automatically leave a positive feedback to everyone who has complete the transaction and leave us positive feedback.
TradeManager online 9:00am-12:00am, 13:00pm-18:00pm. Message will be reply within 24 hours ( weekend not included)
Any questions please feel free to contact us, we will solve as soon as we can.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time Delivery If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.