Our business is to sell the items, not the outside box of item. We can only guarantee the condition of item. Cannot guarantee the outside box in perfect condition after a international transportation. Because the violence and the weight may be subjected during transit is inestimable. Please trust us, we will do our best to make it perfect. Thank you for your understanding.
In order to receive your item as soon as possible, please make the payment ASAP. For other payment methods, please contact us.
Handling and Shipping:
The items will be packed with bubbles and put in a solid package.
Your item will be sent within 1-7 business days after receipt of payment. The tracking number will be informed by message or e-mail after shipping. We appreciate you could understand the fact that our business are not limited only to Aliexpress, one kind of items maybe be have sold out first even if you have purchased. In this case, the buyer will be informed by message or e-mail, and will be exchange or all refund if necessary.
The delivery time will be changed according to your selection of the logistics mode and your country. We appreciate a lot that you could understand that after our delivery partners taking away your items, the delivery time also varies according to different elements, such as the delay for custom operations, post treatment, holidays, or climate changes of destination country. The delivery delay will be probably extended of 7-14 business days in the unpredictable cases. Thank you for your patience and your comprehension. Therefore, please accord to the estimates of the logistics time to offer a reliable shipping address, in order to ensure timely delivery of items to your hands. A signature is required upon receipt.
If your package is registered as received, but in fact you not yet received it. Before leaving your feedback or ask the refund, please immediately contact us and your post office, or ask your family members, your neighbors to see whether they have helped you to receive your package.
For the Customs declaration, normally we will declare that it\\\\\\\’s a “gift” with low value. Hope can help you avoid the probable fees of Customs. But we must inform you that all taxes are in charge of buyers. Please kindly contact us by e-mail or message if you have any special request.
Any problems in any time, please contact us first. Always at your service.
We appreciate a lot that you could understand that every feedback is very very important to us. Its our life. Please think twice before leaving feedback.
If you are not satisfied with the item, please contact us first, before leaving a neutral (3 stars) or negative (1~2 stars) feedback. Please trust us, we will try our best to solve the problems. Thank you for your understanding.
If you are satisfied with the item, we would like to invite you to leave us a positive feedback (5 stars).
Return and Refunds Policy:
Only your satisfaction is our happiness. When you receive your order, please carefully check it in 24 hours.
If you are unhappy with the item, please feel free to tell us, you can return it to us within 7 days after receipt of items. The items must be returned with Original & Brand-new, unopened condition.
We will ask that you e-mail tracking number and order number to our Customer Service Team after you have sent your package out. For your protection, we suggest all returns be sent back to us through a traceable carrier.
Before returning, please contact our Customer Service Team beforehand and carefully follow instructions given by them.
In case of item missing or lost, please immediately contact us. After confirmation, we will arrange a re-delivery as soon as we can, or a refund.
In case of received an incorrect item, please immediately contact us. After confirmation, we will arrange a re-delivery as soon as we can, or a refund.
In case of the items be refused to receive or no one at home, if the items be returned, you can ask us a re-delivery or a partial refund (The total you paid – the shipping costs for delivery and returning)
Refund will be issued in 3 business days after we have received your returned item.
If you still not received your refund in 14 business days, please immediately contact us. Our customer service team will be very happy to assist you with any inquiries regarding your refund.
Shipping costs for returns and re-delivery:
In case of defective, incorrect or lost items, we will pay returning and re-delivery costs incurred.
In case of order exchanges and dissatisfaction with item, you will still be responsible for returning and re-delivery costs incurred.
In case of the items be refused to receive or no one at home, if the items be returned, you will still be responsible for returning and re-delivery costs incurred.
Any other questions, please feel free to contact us. We are very happy at your service! : )
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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