Welcome GXR Baby Kids Store,
1. We only ship your parcel strictly upon you confirmed mailing address . We are not responsible for missing parcel with unconfirmed mailing address .
2. We ship the items within 3 business days from Monday to Friday ( China Time ) after payment.
Most items would be shipped within 3working day ( except public holidays and unexpected things ) by airmail or EMS ( Express Mail Service ) .
3. The estimated delivery dates are 15 – 20 days by small package , 5 – 7 day by EMS Our experience
is that some parcels take longer time due to delay of customs clearance and public holidays / climate and local events .
4 . If you do not receive the parcel after 30 days of mailing date and it needs another 20 days to track the missing parcel .
1. Full payment must be made before our shipment
2. The buyer is responsible for any tax and/or duty changed by their country.
In order to ensure you receive you order tax free upon import, well declare it as a Gift with a lower value. This lower price does not reflect the total price you paid or market value of the product and may not apply to countries with difference tariff rules.
Please contact us if there is any problem within 4 days of receipt . If the item is damaged / lost
during delivery , or if defective / wrong item shipped , please inform us within 2 days of receipt
in detail . We will refund in full based on the confirmation of post office . Please send us the item
in original condition first and we will refund the payment on time when we receive the item .
If there is no item in stock and you disagree to replace with the similar item , we will refund in full .
Before we refund the payment , the item should be returned in original condition and the return
postage is charged by the buyer .
We hope you can give us positive feedback . If you are not very satisfied , pls email us at once , saying
our shortage , so we can improve continuously our service and product quality . If you plan to give us
neutral / negative feedback , pls don`t take action hastily , we think giving a neutral / negative feedabck is
not your purpose . Your purpose is to tell us of your dissatisfaction , if in the action you allow us to know
that we are inadequate in our work , we think we will definitely give you a satisfactory solution asap ,your
patience and understanding is appreciated in the course we improve our business
1. If the item is defective upon receipt, please contact us immediately. We will gladly exchange and replace any defective items within 7 business days of receipt of items without extra charge.
2. If items found defective on arrival, items must be reported within 7 days after receipt and returned within 21 days, and buyers are responsible for returned shipping cost.
3. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund.
4. Items should be returned with original packages.
5. All sales are final. Refunds will be given only if items found defective on arrival. Refund will be issused within 3 days after receipt and inspection of returned product, but fees of shipping, handling and insurance are not refundable.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.